All the common questions are answered here:

What are the course timings?

Courses run from 9.30-4.45 each day, although timings may vary slightly but your trainer will inform you.

Are refreshments included?

We include refreshments for our scheduled courses.

Is the course authorised by the Vendor?

Yes, all our scheduled vendor courses are fully authorised.

What ID do I need to bring with me on the day?

You do not need to bring any ID just a note of your booking confirmation details.

Will I get a certificate?

Yes, all delegates get certificates after attending our courses.

How big are the class sizes?

On average our courses have 8 delegates attending, however, we do run some courses with larger delegate numbers but the quality is always maintained at a high standard regardless.

Do I need to bring anything with me on the day?

No, we provide everything on the day for our scheduled courses, so you only need to bring yourself.

Course delivery

All courses are managed & delivered by AWS Training & Certification and all instructors are employees of AWS.

Are lunch and refreshments provided?

Yes, all classes will have 15 minute tea and coffee breaks in the morning and afternoon, with ½ an hour scheduled for lunch. No lunch is provided.

How long are the classes?

The instructor-Led training classes range from one to three days. Review individual course descriptions for complete details.

How do I pay for my course and what payments methods are accepted?

We accept all major debit and credit cards or you can pay us using BACS or SWIFT or company cheque. Please allow 5 working days for cheques to clear. All course fees must be paid prior to attendance.

Where are the courses held?

Amazon Development Centre, Leadenhall Court, One Leadenhall Street, London, EC3V 1PP and also at AWS, Beaufort House, 15 St Botolph Street, London, EC3A 7DT

Can you organise in-house training?

Yes, we can organise in-house training, depending on the group size. Pleasecontact us for details.

Do I need to bring my own laptop to the instructor led training courses?

Yes, you must bring your own laptop when you attend an Amazon Web Services led training class. A tablet device will not be sufficient. Your laptop should have administrator privileges. If using Windows, you will need Chrome, Firefox, or IE9.

What if I wish to cancel or transfer my course booking?

Please click here to review our terms and condition.

What time do the classes start and finish?

All classes start at 9:00am and end at 5:00pm. Please plan to arrive at least 15 minutes prior to the start of the class to check-in on the first day.

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"Couldn't have been more helpful in tailoring a package to suit our needs, within our tight budget and time frame. The course was conducted on-site, which really suited our needs. We couldn't have been more satisfied."L.A., North East Wales NHS Trust